Privacy Policy

 

Last updated: 13 November 2025

Princip Organisation provides humanitarian assistance to families and children across the Balkans. We are committed to protecting the privacy of everyone who interacts with us.

This Privacy Policy explains what information we collect, how we use it and what rights you have.


1. Information We Collect

We collect personal information only when it is necessary for our work.

We may collect:
• name
• email address
• phone number
• address or general location
• donation amounts and history
• payment details processed through Stripe or PayPal
• volunteer applications
• partnership enquiries
• request for help submissions
• event registrations
• general enquiries

Website and analytics data:
• IP address
• browser and device type
• pages visited
• time spent on site
• basic location based on IP

Social media:
If you contact us through Instagram or Facebook, we may receive the information you choose to share.

We do not knowingly collect information from children under 13.


2. How We Use Your Information

We use personal information to support our mission and operations in the Balkans and to communicate with our supporters.

Uses include:
• processing donations and issuing receipts
• responding to enquiries or help requests
• managing volunteer communication
• sending updates when someone subscribes
• improving our website through analytics
• keeping accurate donor and supporter records
• meeting legal and reporting requirements

We do not sell or rent personal data.


3. Payments

All online payments are handled securely by Stripe or PayPal.
Princip does not store credit card information.


4. When We Share Information

We only share data when necessary.

We may share information with:
• trusted service providers for payment processing, analytics, email systems or website maintenance
• event platforms when you register for an event
• legal or regulatory bodies if required by law

We do not share information for third party advertising.


5. International Data Transfers

Although our humanitarian work is focused in the Balkans, some of our service providers may operate outside Australia.
Where this occurs, we take reasonable steps to ensure your information remains protected.


6. Data Retention

We retain personal information only as long as required for operational, financial or legal purposes.
When no longer needed, data is securely deleted or anonymised.


7. Your Rights

Depending on your location, you may have the right to:
• request access to your personal data
• correct or update your details
• request deletion of your information
• unsubscribe from emails
• lodge a privacy concern with a regulator

EU users also have rights under GDPR including data portability and the right to object to certain processing.


8. Cookies and Analytics

We use cookies and analytics tools such as Google Analytics to understand how visitors use our site.
You can manage or disable cookies through your browser settings.


9. Email Communication

You may receive emails when you:
• subscribe to updates
• make a donation and request a receipt
• submit an enquiry or volunteer form
• register for an event

You can unsubscribe at any time.


10. Security

We use reasonable measures to protect personal information from misuse, unauthorised access and loss.
No internet transmission is entirely secure, so complete protection cannot be guaranteed.


11. External Links

Our site may link to third party pages.
We are not responsible for the privacy practices of those sites.


12. Changes to This Policy

We may update this Privacy Policy.
The revised version will appear on this page with an updated date.


13. Contact Us

For privacy questions or requests, contact us at:
Email: info@principorg.com
Website: www.principorg.com